What you need to know

General

1. Usual turnaround for work will be 24-48 hours between the agreed business hours of Mon - Sun 7 am - 7 pm.  
2. Any out of hours work or urgent deadlines can be discussed on an ad-hoc basis.  
3. All correspondence and work between the Client and Virtual Administrative Consultant will be sent via email, Slack/similar file sharing or post.  
4. Meetings can be held remotely via Skype or telephone.
5. Final proof reading will be the responsibility of the client however the Virtual Administrative Consultant can amend work where need be at no extra charge.

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Payment Terms 

1. Invoices will be sent via email every Friday for the work which has been carried out over the previous 7 days.  
2. You will be billed for the hours worked (minimum of one hour charge per task undertaken) and agreed upon each week and settlement of the account is required within a further 7 days from receipt of Invoice.
3. If you enter into a monthly retainer with your Virtual Administrative Consultant your fee will be agreed and documented and the account must be settled within 28 days of work commencing. 
4. Failure to settle within these stated times will result in no further work being carried out until payment is received and a 2.5% surcharge will be applied continually every 14 days until full payment.
5. A polite reminder will be issued if payment hasn't been made however fair terms of business are always expected and appreciated.
6. Fees are NOT subject to VAT. 

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CONFIDENTIALITY

1. Consultancy Forty7 assures you that any information shared is treated with complete sensitivity, respect and 100% confidentiality.   
2. There will be no sharing information with third parties unless discussed as a client need from the outset. 
3. If preferred, your Virtual Administrative Consultant can sign a Non-Disclosure Agreement.
4. Consultancy Forty7 is covered by Professional Indemnity insurance.